Returns & Refunds

We want you to be happy with your purchase from STALES.

If you want to return a product, you have 14 days from receiving your order to contact us. The product must be unused, in its original condition and with any tags still attached.

How to start a return

To start a return, email us at: stales@stales.se

Return shipping

Return shipping is paid by the customer unless otherwise agreed.

Refund

Once we have received and approved the return, the money is refunded to the same payment method used for the purchase.

Please note

• Personal/custom products cannot be returned
• We are not responsible for lost returns without trackable shipping